Reporter Hilary Andersson travels from her home in Vermont to the dark heart of America’s coronavirus crisis, New York City. Meeting despairing doctors, health workers and community activists, she asks why more than 16,000 people have died in a city with some of the best health care in the world.

Donald Trump insists his own handling of the pandemic saved thousands of lives despite initially hoping it would simply go away of its own accord. But the city’s leaders face criticism too. Joining food queues in the Bronx, Hilary discovers how the city’s poorest have suffered the most.